Privacy Policy

We collect information you provide directly, including: account registration data (name, email, password), profile information, billing and payment details, User Content you create through the Service, communications you send us, and transactional information. We automatically collect: device and browser information, IP address, usage data (pages viewed, actions taken), cookies and similar tracking technologies, and referral URLs.

We use your information to: provide, maintain, and improve the Service; process transactions and send related information; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and customer service requests; develop new products and services; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and protect the rights and property of DOTXEVEN and others.

We do not sell your personal information. We may share your information with: service providers who perform services on our behalf (hosting, payment processing, analytics); when required by law or to protect our rights; in connection with a merger, acquisition, or sale of assets; with your consent or at your direction; and in aggregate, de-identified form that cannot reasonably be used to identify you.

We use cookies, web beacons, and similar technologies to maintain your session, remember your preferences, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality. We use essential cookies (required for the Service), analytics cookies (to understand usage), and preference cookies (to remember your settings).

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under GDPR: the right to access your personal data; the right to rectify inaccurate data; the right to erase your data ("right to be forgotten"); the right to restrict processing; the right to data portability; the right to object to processing; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at privacy@proposalsuite.io. We will respond within 30 days.

We implement industry-standard security measures to protect your data, including: AES-256 encryption for data at rest, TLS 1.3 encryption for data in transit, SOC 2 Type II compliance, regular security audits and penetration testing, role-based access controls, and multi-factor authentication for administrative access. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

We retain your personal information for as long as your account is active or as needed to provide the Service. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data during international transfers.

The Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where required, by email. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: DOTXEVEN Data Protection Officer Email: privacy@proposalsuite.io Address: 123 Innovation Drive, San Francisco, CA 94105 EU Representative (GDPR): Email: eu-rep@proposalsuite.io